14:10 - 14:35 · Auditorium A
Building custom agents in Copilot Studio and connecting them to Copilot Service admin center sounds like a two-click job. It isn’t. In this session, I’ll walk you through what actually happens when you deploy a chat widget to a website - the unwanted automatic messages, hallucinations, failing handoffs and references to unwanted resources. I’ll share the mistakes I made, the hours I lost, and the checklist I wish I’d had on day one. Whether you're planning your first agent, already stuck mid-deployment, or supporting a team, you'll leave with useful best practices.